Our working model is quite different – one that is focused on implementation and your results.
We will build your internal capability to manage the customer as an asset, collaborative working, playing to each other’s strengths, sharing intelligence, connecting you with others working on similar issues, sharing risk and reward, and built on a positive cycle of exploring, developing, implementing and learning.
Whilst we believe we have many useful parts of the engine (to manage customers as an asset to protect and increase profit and margin) it is too early to clearly define what works best, in what situations, and for whom. To do this we need to work together.
With some big prizes on the table and ‘first-mover advantage’, let us know if you would like to know more about how you can get involved.